FREQUENTLY ASKED QUESTIONS
When will I receive my order?
Your order will be delivered approximately 7-10 business days after payment. Please allow 5-7 business days for hand crafting Mal’s Magic Mix and packaging, and another 2-4 days for shipping. All packages will be sent via USPS. Express shipping is available for delivery within 5 days.
What are the ingredients?
All of our products are 100% natural with the exception of our Eczema Relief Balm, which contains 5-8% anti-itch particles. If more than 10% was required to be effective, this product wouldn’t have been shared. The ratio is low enough to be used on a consistent basis during an acute flare. Customers may then transition to our 100% natural Hydrating Skin Relief Balm for continuous relief.
Can I use this product if I have allergies?
Yes, you can! Mal’s Magic Mix has been used by individuals who have suffered from multiple allergies. With tree nuts and peanuts being the most commonly reported (along with others). Children and adults have used our products with no adverse reaction and/or complications.
Please Note: Malachi has an anaphylactic (life-threatening) reaction to peanuts with no adverse reaction.
It is highly recommended to test a small, discrete area on the skin prior to use. If irritation develops, thoroughly wash the area with water and a mild cleanser. Followed by personal moisturizer.
When can I expect to see results?
Everyone’s skin is different but with consistent use and removal of all irritants, results can be seen in 5-7 days.
Does the Eczema balm also get rid of dark spots?
Our Eczema Skin Relief Balm has been shown to remove dark spots. However, we have a Dark Spot Treatment that specifically target to treat dark areas of the skin.
What forms of payment do you accept?
We accept Paypal, along with all major credit cards.